Frequently asked questions
Questions from users and customers
Product information
The configurator allows you to choose your favorite model and to decide with which pattern and solid color it has to be made. The product you will see displayed in the showcase will be the one you have purchased.
To make changes on the basic model, contact privately info@undess.it
Follow the indications in the section USEFUL LINK – Sizes and measures.
Ùndess follows the classic Italian fit, except for the Baggy Boardshort model.
The garment will be custom made after the order is placed.
With shipping included the time can vary between 5 and 10 days.
Given the customization of each product, the order can be changed only for problems of unsuitable sizes, keeping the same appearance of the previous one.
Payments information
To receive the invoice of the purchase, send an email to info@undess.it with Subject: order number – INVOICE.
In the email, specify all the data including, NAME AND SURNAME -ADDRESS – TAX NUMBER, VAT number – ZIP code or PEC.
To have the PDF copy of the order, please request it in the email.